Privacy policy

 

Privacy Policy

Last updated: September 15, 2026

Your personal information and privacy are extremely important to us. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website or make a purchase.

1. Information We Collect

a. Information You Provide

When you make a purchase, create an account, arrange delivery, or request a return, we collect personal information such as your name, address, and email address.

b. Information Collected Automatically

When you browse our store, we automatically receive your device’s IP address to help us understand your browser, operating system, and how you interact with our website.

c. Email Marketing

With your explicit permission, we may send you emails about new products, updates, and store news.

2. How We Obtain Consent

When you provide personal information to complete a transaction, verify payment, place an order, or arrange delivery, you consent to us using that information for that specific purpose only.

For secondary purposes - such as marketing - we will always ask for your explicit consent or provide a clear opportunity to decline. We do not use pre‑selected or automatic opt‑ins for marketing communications. All our secondary marketing is consent based and you have to opt in to receive it.

You may withdraw consent at any time.

3. Sharing Your Information with Third Parties

We only share your information with third‑party providers when necessary for them to perform services on our behalf (e.g., payment processing, delivery).

Payment processors and similar providers have their own privacy policies, which we encourage you to review to understand how they handle your data.

Some providers may operate in jurisdictions outside the UK or EU. If you proceed with a transaction involving such providers, your data may be subject to the laws of those jurisdictions (e.g., U.S. legislation such as the Patriot Act).

Once you leave our website or are redirected to a third‑party site, this Privacy Policy no longer applies.

Email Marketing Providers

We do not share your email information with third parties for marketing purposes, and you can unsubscribe at any time using the link in every email we send. You can always unsubscribe from the link at the bottom of every email we send.

Our email marketing is processed by Klaviyo, and your data may be transferred there securely. Klaviyo’s security information is available on their website.

4. Who We May Share Information With

Where necessary, and in compliance with the Data Protection Act, we may share personal information with organisations such as: employees, suppliers, service providers, financial organisations, credit reference agencies, government bodies, police/security organisations, and others listed in your current policy.

5. International Data Transfers

If you opt into email marketing, your data may be transferred outside the European Economic Area, particularly to the USA (Klaviyo).

6. Your GDPR Rights

We support all rights granted under the GDPR, including:

Right to be Forgotten

You may terminate your account at any time, and we will permanently delete all associated data.

Right to Object

You may opt out of marketing emails at any time using your account settings or the unsubscribe link in our emails.

Right to Rectification

You may update or correct your account information at any time, or contact us to amend or delete data we hold about you.

Right of Access

You may request details about the personal data we hold and how it is used.

Right to Portability

We will export your account data to a third party upon request.

7. Contact Information

If you have concerns about your privacy or wish to exercise your rights, please contact:

Address: 10A New Street, Mold, Flintshire, CH7 1NZ

Email: simmiwoman@hotmail.co.uk

Phone: 01352 218162

You may withdraw consent for communication or data processing at any time.

8. Cookie Policy

Cookies help us improve your experience by enabling essential website functions and analysing how visitors navigate the site

Types of Cookies We Use

  • Session Cookies – Support essential functions such as login and basket preservation; expire when your browser session ends.
  • Google Analytics Cookies – Help us understand how visitors use the site and improve user experience.
  • Facebook Cookies – Enable social features such as liking, sharing, and commenting on products.

Managing Cookies

Most browsers allow you to control cookie settings. Disabling cookies may affect website functionality.

You can also disable Google Analytics using Google’s opt‑out browser add‑on.